FAQS
Shopping Online
Yes, online shopping can be done anywhere and anytime.
Delivery options are available upon check-out process and lead time may vary depending on location.
You may track your order via the track order page found here, ——
Orders are being processed as soon as they are place, for these reasons we are unable to cancel or make changes to orders. Returns can be initiated through our support.
Payment options available are Paypal, Visa, and Mastercard.
These are the products that are only available via online purchase.
My Account
For any login issues, kindly reach out support team for assistance.
To delete the account, login to your profile and select option to “Delete User Profile”
Gift Cards
We currently do not offer online gift card.
We currently do not offer online gift card.
Store Experience/Contact
This store is currently an online-only shop with no physical store.
For any concerns or feedback, feel free to reach-out to us. Our support team will be available to assist you via live chat or email.
Refunds & Returns
You may return eligible products, for whatever reason, up to 30 days from the date of delivery. Eligible products must be in new condition, not used, and in the original packaging to qualify for a refund.
Please contact our Customer Care Team at 1 (888) 345-4033 if you need to return an item. They’ll issue you a Return Merchandise Authorization (RMA) slip for you to print and include with your returned packages.
You can expect your refund within 4 weeks from the date you return your product. In most cases, you will receive a refund sooner, but we estimate 4 weeks due to the time required for return shipping (up to 14 days), product inspection at our returns facility (up to 5 business days), and processing from your bank or credit card company (up to 5 business days).
Please contact our Customer Care Team at 1 (888) 345-4033 if you need to return an item. They’ll issue you a Return Merchandise Authorization (RMA) slip for you to print and include with your returned packages.
Quality & Size
Product size information can be found at the bottom of each product detail page. Sizing may vary between brands and styles. Measurements were taken with the item lying flat unless otherwise specified.
We maintain good quality standards, however product color and appearance may slightly differ in actual due to photo resolutions and lighting.
